At [BookSpot], we take your privacy seriously and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our SaaS-based platform to manage customers and accept online payments. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

   When you use our platform, we may collect various types of information, including:

   • Personal Information: This may include your name, email address, phone number, billing information, and other information you provide when registering for an account or using our services.
   • Customer Information: As a vendor, you may input and store customer information on our platform, such as names, addresses, phone numbers, and payment details. We collect this information on your behalf and use it only to provide the services you have requested.
   • Usage Information: We may automatically collect information about how you use our platform, including IP addresses, browser types, operating systems, device information, and usage patterns. This information helps us improve our services and customize your experience.
   • Cookies and Similar Technologies: We may use cookies, beacons, and other tracking technologies to collect information about your use of our platform. You can set your browser to refuse cookies, but doing so may affect your ability to use certain features of our platform.
2. How We Use Your Information

   We use the information we collect for the following purposes:

   • To provide and improve our services: We use your information to operate, maintain, and enhance our platform, and to personalize your experience.
   • To communicate with you: We may send you administrative emails, customer service messages, and other communications related to your account and our services.
   • To process payments: If you use our platform to accept online payments, we collect and process payment information to facilitate transactions.
   • To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes, and to respond to lawful requests from public authorities.
   • For security purposes: We may use your information to detect, prevent, and address security issues and protect against fraud, unauthorized access, or other unlawful activities.

3. Information Sharing

   We do not sell, rent, or disclose your personal information to third parties, except as described in this Privacy Policy or with your consent. We may share your information with the following entities:

   • Service Providers: We may share your information with third-party service providers who help us operate our platform, process payments, provide customer support, or perform other services on our behalf.
   • Business Partners: We may share your information with our business partners, such as payment processors, to facilitate your use of our services.
   • Compliance with Law: We may share your information to comply with applicable laws, regulations, legal processes, or governmental requests, or to enforce our legal rights.
   • Merger or Acquisition: In the event of a merger, acquisition, or sale of our company, we may transfer your information to the relevant third party.

4. Data Retention

   We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you close your account, we may retain your information for a reasonable period of time for backup, archival, or audit purposes.

5. Security

   We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

   You have certain rights and choices regarding the information we collect and how it is used:

   • Account Information: You can review and update your account information by logging